
You're Migrating Off Opsgenie. Here's What You Should Actually Fix.
You're Migrating Off Opsgenie. Here's What You Should Actually Fix. Opsgenie's end-of-support is April 2027. If you're on a small engineering team, you're probably mid-migration right now — comparing PagerDuty pricing tiers, reading incident.io vs. BetterStack threads, maybe resigning yourself to Jira Service Management because you're already deep in the Atlassian ecosystem. I want to suggest something uncomfortable before you pick your next tool: alerting was never your actual problem. I managed Opsgenie rotations at three different companies over the past eight years. FreightWaves, TextNow, Pilot Flying J. Different industries, different stacks, different team sizes. The pattern was always the same. Someone would deploy a change. Something would break. Opsgenie would page the on-call engineer. That engineer would open a Notion doc titled "Runbook — Service X" that hadn't been updated since 2022. They'd mostly ignore it and Slack the person who wrote the service. That person would fix
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