Your Best Engineer Just Quit. Now What Happens to Everything They Knew?

The biggest risk to your IT operations isn't a cyberattack or a cloud outage. It's your people leaving — and taking years of institutional knowledge with them. Your best engineer just quit. They took 8 years of tribal knowledge with them. Every undocumented fix. Every "I've seen this before" instinct. Every 3am war room decision that saved production. Gone. In a two-week notice. Now multiply that across your entire ops team. How much of your infrastructure knowledge lives in people's heads? The Silent Risk Nobody Talks About The biggest risk to your IT operations isn't a cyberattack or a cloud outage. It's your people leaving. And they ARE leaving. The average tenure of an SRE is 2.3 years. Your NOC team turns over every 18 months. Every departure is a silent data breach — except instead of losing customer data, you're losing the knowledge of how to keep your systems alive. Think about it: That engineer who knew exactly which combination of metrics indicated a database failover was imm