Why your bug reports are useless (and how to fix them)

I've spent the last year building dev tools and honestly, the thing that frustrates me most isn't the code. It's the bug reports. You know the ones. "It's broken." "The page doesn't work." "Something is wrong with the login." Cool. Super helpful. Let me just fix "something" real quick. The problem isn't laziness Most people genuinely want to help when they report a bug. They just don't know what information matters. And honestly, why would they? They're not developers. They don't know that the difference between Chrome 120 and Safari 17 might be the entire reason things are broken. So they do their best. They write "the button doesn't work" and move on with their day. What actually makes a bug report useful After triaging hundreds of reports across multiple projects, here's what I actually need to reproduce a bug fast: 1. What were you trying to do? Not "I was on the website." Tell me the specific action. "I clicked the save button after editing the project name." That's gold. 2. What