Why GoAutoDial Shops Are Switching to Vanilla VICIdial (And How)

GoAutoDial CE 4.0 shipped in 2019 with VICIdial 2.14 underneath — SVN revisions somewhere around 2900-3200. The current VICIdial trunk sits at 3939+. That's six years of security patches, PHP 8 compatibility, WebRTC improvements, two-factor auth, and ConfBridge support that GoAutoDial CE never picked up. If you're still running GoAutoDial, you're running a contact center on a platform that's been frozen in time while VICIdial kept moving. The GoAutoDial team shifted to their hosted Cloud product and effectively abandoned the self-hosted Community Edition. The good news: migrating is easier than you'd expect, because GoAutoDial is VICIdial underneath. GoAutoDial Is Just a Skin This is the part most people don't realize until they look under the hood. GoAutoDial is not a separate dialer. It's VICIdial with a custom PHP frontend at /goautodial/ reading from and writing to the same MySQL asterisk database. Your campaigns, lists, leads, agents, carriers, recordings, and CDR are already in V