The platform usage trap part 2: Choosing meaningful monitoring metrics

In part one of this article, Alex Moss from the John Lewis Partnership covered the metrics that they use to measure the value of their developer platform. Now, let's talk about a crucial aspect of any measurement strategy: choosing the right things to measure. It's easy to get lost in a sea of data or to focus on metrics that look impressive, but don't actually reflect the health of your platform or the experience of your developers. Here, Alex shares the John Lewis philosophy on how to choose meaningful metrics and present them in a way that drives the right conversations and actions, ensuring that the data is always presented with as much context as possible. - Darren Evans While the solution we detailed in the first half of this article worked very well, relying solely on objective measures comes with a number of traps. They are very easy to misinterpret: either wasting time (“the team is working on another product at the moment”) or not telling the right story (“the incident wasn’t