The Hard Truth About Platform Engineering Adoption

Intro You know how it is. There is always this ancient struggle between doing things the fast way or the right way. Most of the time, the right way is slower, but we still have to deliver, and fast. Platform Engineering adoption doesn't fail because of tooling. It fails because of habits. In a world where every request is critical and urgent (I'll never forget the developer who opened a ticket with a severity of "Production is down," saying that his personal AWS account didn't work, and it was Production for him), the struggle is real between fixing it manually because it's urgent, or investing time in building automation that will do it the right way. So what would you do? We're a small DevOps team, responsible for more than 200 engineers. Naturally, we started handling requests manually, tying up loose ends and eliminating blockers. After all, nobody wants to be the one slowing everyone down. But if you continue doing things manually just to keep up with urgent requests, in the long