
TCPA 2026 Changes: What Call Centers Need to Know Before They Get Sued
TCPA class actions spiked 283% in September 2025. The FCC rewrote how consent revocation works. Texas passed a mini-TCPA that covers text messages. And the blanket revocation rule takes effect April 2026. This is what actually changed, what's coming, and how to configure your dialer so you don't become the next seven-figure settlement. I've been building and maintaining call center infrastructure for over a decade. I've watched the TCPA go from a statute most operators barely thought about to the single biggest litigation risk in the outbound industry. And the 2025-2026 cycle has been the most chaotic regulatory stretch I've seen. Between January 2025 and March 2026, we got: a major FCC consent rule vacated by a federal court, a new revocation framework that went live, a blanket revocation rule that's about to go live, three new state mini-TCPAs, and an FCC Notice of Proposed Rulemaking that could rewrite the abandonment rules entirely. Oh, and TCPA lawsuit filings hit all-time highs.
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