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Stripe Webhook Reliability Patterns Every SaaS Should Implement

Stripe Webhook Reliability Patterns Every SaaS Should Implement

via Dev.to WebdevDiven Rastdus

Your Stripe webhooks are probably dropping events and you do not know it. I built a payment recovery system that processes Stripe webhooks for SaaS companies. In the first week, I discovered three ways webhooks silently fail. Here is what to watch for and how to fix each one. The Problem Nobody Talks About Stripe sends a webhook. Your server is restarting. The webhook fails. Stripe retries. Your server is back but your database has a lock. The retry fails. Stripe retries again 1 hour later. By then your customer's payment has failed, they got no email, and they churned. This happens more often than you think. Stripe retries up to 3 times over 72 hours, but if your endpoint is flaky during that window, the event is gone forever. Pattern 1: Idempotent Event Processing Stripe can send the same event multiple times. If your handler is not idempotent, you will send duplicate emails, create duplicate subscriptions, or double-charge customers. async function handleWebhook ( event : Stripe . E

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