ServiceNow Zurich Release: Highlighted New Features

ServiceNow Zurich Release: Highlighted New Features You Should Know About The ServiceNow Zurich release marks a major milestone for the Now Platform, combining powerful AI, better developer tools, and improved user experiences into one upgrade. Whether you are an architect, admin, or business stakeholder, Zurich focuses on three themes: scalability, intelligence, and usability. If you are planning an upgrade or just want a quick overview, this blog walks through the key highlighted features and points you directly to the official ServiceNow documentation. Start Here: Official ServiceNow Zurich Resources Before diving into the details, bookmark these core Zurich links: Zurich family release notes (all products): https://www.servicenow.com/docs/r/release-notes/family-release-notes.html ​ New features and products in Zurich (cumulative feature summary): https://www.servicenow.com/docs/r/release-notes/rn-summary-new-features.html ​ Release notes summaries for Zurich features (by applicatio