One AI Flow, Two Channels: Voice and Web Chat from the Same Logic

Most voice bot architectures and web chatbot architectures are built separately. Different codebases, different state management, duplicated logic. VoIPBin just shipped a prototype that eliminates that separation. The Insight: Direct Hash Works for Web Too VoIPBin's Direct Hash was originally designed for voice: instead of provisioning a phone number, you generate a unique hash that maps directly to an AI flow. sip:direct.<12-hex-chars>@sip.voipbin.net The same mechanism now works for web clients. A web chatbot widget connects to the same hash, routes to the same AI flow. No separate endpoint. No separate logic. Build Once, Deploy Everywhere You design your AI interaction flow once in VoIPBin. That flow can now handle: SIP voice calls Web chatbot widget sessions Same flow definition. Same conversation logic. Zero duplication. The aicall Architecture The underlying engine is aicall — originally built to manage async real-time voice. It tracks conversation state, manages the lifecycle, h