On-Call Management Kit

On-Call Management Kit On-call doesn't have to burn out your team. This kit provides production-ready PagerDuty and OpsGenie configurations, fair rotation schedules, escalation policies that actually work, and incident communication templates that keep stakeholders informed without drowning responders. Built from patterns that keep teams healthy while maintaining rapid incident response. Key Features PagerDuty service configs — Terraform-ready HCL for services, escalation policies, and maintenance windows OpsGenie integration templates — API-driven setup scripts for teams, schedules, and routing rules Rotation schedule generator — Python script that creates fair schedules accounting for weekends, holidays, and time zones Escalation policy framework — Multi-tier policies (L1 → L2 → L3 → management) with configurable timeouts Incident communication templates — Pre-written status updates for Slack, email, and status pages at each severity level On-call handoff checklist — Structured hando