Is SaaS Dead?

There's been a lot of noise lately about whether SaaS is dead. Spoiler: it's not. But the way people use SaaS is changing in a pretty significant way. If we think about how media has evolved, we can see that history has a pattern here. Radio didn't kill newspapers, TV didn't kill radio, streaming didn't kill TV. But each shift changed how people consumed media, and those who adapted survived. SaaS is about to face its own version of that shift. The "Headless SaaS" Wave Here's the change that's coming: a significant chunk of SaaS users will stop using SaaS UIs directly. Instead, they're using AI agents and LLMs to do it for them. So instead of logging in, navigating dashboards and clicking through workflows, users issue commands through a conversational interface: "Update that record." "Pull last quarter's churn drivers." "Generate a renewal forecast." "Create onboarding tasks for this new client." The SaaS app doesn't disappear. It becomes infrastructure , handling the stuff that actua