Integrating Salesforce CRM with VAPI Webhooks for Real-Time Customer Notifications

Integrating Salesforce CRM with VAPI Webhooks for Real-Time Customer Notifications TL;DR Most Salesforce-VAPI integrations fail because webhooks arrive before CRM records sync, or duplicate notifications fire on network retries. Build a validated webhook handler that queues Salesforce updates asynchronously, deduplicates by call ID, and handles 5-second timeouts. Stack: VAPI webhooks → Node.js queue → Salesforce REST API. Result: real-time customer notifications without race conditions or lost data. Prerequisites API Keys & Credentials You'll need a VAPI API key (generate from your dashboard), Salesforce OAuth credentials (Connected App with API access), and Twilio Account SID + Auth Token . Store these in .env : VAPI_API_KEY=your_key_here SALESFORCE_CLIENT_ID=your_client_id SALESFORCE_CLIENT_SECRET=your_secret SALESFORCE_INSTANCE_URL=https://your-instance.salesforce.com TWILIO_ACCOUNT_SID=your_sid TWILIO_AUTH_TOKEN=your_token WEBHOOK_SECRET=your_webhook_secret System & SDK Requirement