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I Hated Writing Tickets (Until I Used AI)
How-ToWeb Development

I Hated Writing Tickets (Until I Used AI)

via Dev.to WebdevDavid Rueda1mo ago

🗣️ I hate creating tickets. I don’t know what value it provides to write an extensive explanation. I know what needs to be done, so I feel I’m losing valuable development time by spending so much time noting down all the little details. Does this sound familiar? At some point, if you have worked as a software developer, ticket creation has been one of the main discussion topics in refinement sessions and retros. Many of us tend to think descriptive tickets are a waste of time. With simpler versions we could do what tickets are supposed to be for. Organizing work. But… What are the downsides of simpler tickets? Let’s list some: Harder collaboration : what happens if your colleague opens a ticket, but you are in charge of implementing it? What happens if you don’t have the context in which that ticket was created? Traceability : What decisions have been made? Diffuse Definition of Done (DoD) : Are you sure the acceptance criteria for that ticket is actually met? Are you missing something

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