
I built a website feedback widget, here's why and how
Every developer who builds websites for clients has the same problem: the feedback process is chaos. You deploy to staging, send the link, and then spend the next week collecting feedback from emails, Slack messages, WhatsApp screenshots, and the occasional phone call where someone says "the thing at the top doesn't look right." I've been dealing with this for years. I finally built a tool to fix it. The problem in detail Client feedback on websites has two issues: 1. It's scattered across channels. Email, Slack, WhatsApp, text messages, verbal conversations. By the time you've collected everything, you've lost half of it. 2. It lacks context. "The button on the contact page doesn't work" — okay, which browser? Which screen size? Is it the submit button or the back button? Did they fill in the form first? You end up spending 15 minutes reproducing something that would have taken 2 minutes to fix if you had the right information. What I built Lairo is a feedback widget that you add to a
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