How ID.me Scaled to 145M Users While Reducing Operational Risk

Editor’s note: ID.me is transforming digital identity security, proving that establishing your identity can be easy. What's more, their platform has scaled to support 160 million members and can support up to 40,000 users per minute.To support services like tax filing that require massive scale and power real-time AI, the team migrated 50 terabytes of data from their legacy platform to Google Cloud, adopting a modern architecture on AlloyDB, Cloud SQL, and Vertex AI. This architecture resulted in faster development, more accurate fraud detection, and a 40% reduction in their data teams’ overall work completion time. Phone, driver’s license, credit card – you probably don’t leave home without some form of ID. It proves who you are, and it works almost anywhere. But online, you’re made to prove your identity again and again, and create new logins for every new service or tool you use. At ID.me , we think people should be able to verify their identity once, securely, and bring that same c