
Go-Live to Go-Home - A case of bad timing
A couple of years ago, I was leading a fast-paced integration project tying together Supply Chain, CRM, an online web app, and a few legacy systems. It involved 4–5 teams, with my team acting as the integration hub. We followed all the classic integration playbook rules: Single source of truth Clearly defined integration points Frequent cross-team syncs Lots of documentation And, of course, “Did you test that in lower environment?” Halfway through the project, upper management changed. A new Senior VP came in and began making sweeping organizational changes. In my 1:1 with him, I asked about the future of our team. He praised our integration work and said he had plans for us. Good sign, I thought. My team was heads down preparing for production deployment. The go-live date had been set and communicated. A week after the original deployment date, I was called into the Senior VP’s office. He didn’t ask for a status update. He didn’t ask about risks. He didn’t ask about readiness. He just
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