Convoso Started as a VICIdial Reseller. Here's What They Don't Tell You.

If you Google "VICIdial vs Convoso," every result on page one is either written by Convoso or auto-generated by a review site with zero analysis. Five Convoso pages. Zero independent comparisons. Here's context Convoso's marketing leaves out: they started as SafeSoft Solutions in 2006, ran VICIdial's open-source code for eleven years as a hosted dialer called MarketDialer, rebranded to Convoso in September 2016, and then started spending marketing dollars attacking the platform that built their business. In April 2019, a VICIdial forum member posted a Convoso marketing email targeting VICIdial users. The email footer contained VICIdial's own system version stamp — VERSION: 2.14-698a. They were marketing against VICIdial while still running VICIdial infrastructure. When community members requested source code modifications under the AGPLv2 license, multiple people reported being ignored. The Cost Gap Is Enormous Convoso charges $130-200+ per seat per month. Their "hidden costs of VICIdi