Building InboxWA — Team WhatsApp inbox, no per-agent fees.

The Problem Small businesses managing 50+ daily WhatsApp conversations are stuck paying $50–$100+ per team member per month for platforms like WATI and Interakt. Messages get lost, only one person can reply at a time, and response times suffer. For tight-margin operations, these per-seat fees are simply unaffordable. What I'm Thinking of Building InboxWA is a shared team inbox for WhatsApp that charges one flat monthly fee instead of per-agent pricing. Your entire team logs into a real-time dashboard, sees all incoming messages, and replies from the same business number—no lost conversations, no bottlenecks. Built on Meta's official WhatsApp Cloud API with automatic order updates and quick-reply templates to save repetitive typing. Who It's For Founders and ops leads at e-commerce stores, small retail shops, and agencies (5–50 employees) in India, SE Asia, and Latin America who manage customer support via WhatsApp and have margins tight enough to feel per-seat SaaS pricing. Key Feature