Building an Accessibility-First AI Assistant With IBM Granite and RAG

This is a hands-on guide to creating adaptive, disability-aware interfaces using retrieval-augmented generation. The Problem I Wanted to Solve Last year, I watched my grandmother struggle at a bank kiosk. The screen was cluttered, the text was small, and she could not hear the audio prompts clearly. An employee eventually helped her, but she looked embarrassed, as if she had done something wrong by needing assistance.