AI Chat Widgets: Managing Product and Policy Answers at Scale in WordPress

I built this plugin to solve a common WordPress problem: most chat widgets can generate text, but they do not actually know your site content, product catalog, or support policies. On WooCommerce stores, that usually means bad recommendations, invented answers, and a support burden that never really goes away. I wanted a bot that answers from real site data only, and stays current without manually maintaining hundreds of canned Q&A entries. The core approach is retrieval augmented generation. The plugin indexes selected WordPress content types like posts, pages, and WooCommerce products, splits them into chunks, and stores them for semantic retrieval. When a visitor asks a question, the system fetches the most relevant content first, then sends that context to the model so the reply is grounded in published data instead of guesswork. I also added automatic re-indexing, so content changes propagate back into the knowledge base when products, policies, or pages are updated. That matters