Agentforce Script: Salesforce's New Way to Control AI Agents

Agentforce Script: Salesforce's New Way to Control AI Agents If you've spent any time building Agentforce agents, you know the feeling: you set everything up, test it, and then the agent does something completely unexpected. Maybe it skips a step you thought was mandatory, or it interprets a customer's question in a way you didn't anticipate. The flexibility of LLM-powered reasoning is powerful, but sometimes you just need things to happen in a specific order. That's exactly why Salesforce introduced Agentforce Script in the Spring '26 release - and honestly, it might be the most important Agentforce feature we've gotten so far. What Is Agentforce Script? Agentforce Script is a high-level scripting language designed specifically for defining how AI agents behave inside Salesforce. Think of it as the middle ground between writing detailed natural language instructions (which can be vague) and building full Apex classes (which is overkill for most agent logic). The core idea is simple: y