
"47 People Used It": The Copilot Rollout Story Nobody Wants to Tell Their CTO
"47 People Used It": The Copilot Rollout Story Nobody Wants to Tell Their CTO A post on r/ArtificialIntelligence recently got 1,100+ upvotes. It read like satire. It wasn't. "Last quarter I rolled out Microsoft Copilot to 4,000 employees. $30 per seat per month. $1.4 million annually. I called it 'digital transformation.' The board loved that phrase. Three months later I checked the usage reports. 47 people had opened it. 12 had used it more than once." This isn't an edge case. The top comment on a 46,000-upvote r/technology thread about Copilot said: "I don't think they convinced anyone what the use cases are for Copilot. Most people don't ask many questions when using their computer, they just click icons, read, and scroll." That comment has 10,000 upvotes. Engineers are nodding everywhere. Why This Keeps Happening The standard AI rollout playbook: Procurement signs the contract IT sends an announcement email Someone records a 30-minute "intro to Copilot" webinar The ticket closes. T
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