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10 Dialer Misconfigurations That Generate Six-Figure TCPA Fines (And How to Fix Each One)
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10 Dialer Misconfigurations That Generate Six-Figure TCPA Fines (And How to Fix Each One)

via Dev.to DevOpsJason Shouldice

TCPA class actions jumped 112% in Q1 2025. The FTC raised per-violation fines to $53,088. An auto warranty robocall scheme drew a $300 million proposed penalty. And outbound call centers are the primary target. The regulatory landscape shifted more between 2024 and 2026 than it did in the previous decade. New consent revocation rules went live April 2025. The FTC expanded the Telemarketing Sales Rule to cover B2B calls. AI-generated voices got classified as robocalls. Several states enacted mini-TCPA laws with penalties steeper than the federal rules. If you're running a predictive dialer in 2026, here are the specific misconfigurations that produce lawsuits -- and the fixes for each one. What Changed (2025-2026) Consent revocation rules went live April 11, 2025. Under 47 C.F.R. § 64.1200(a)(9)-(11) and (d)(3), consumers can now revoke consent through any reasonable method -- text, email, voicemail, verbal request, anything. You must honor it within 10 business days. The FCC designated

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